Privacy Policy

Privacy Policy for Dillweeds Custom Wood

This Privacy Policy outlines how Dillweeds Custom Wood (referred to as “we”, “us”, or “our”) collects, uses, and shares your Personal Information when you visit or make a purchase from dillweedscustomwood.com (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Here is a detailed list of the Personal Information we collect and the reasons why:

  • Device Information

    • Collected Information: Includes web browser version, IP address, time zone, cookie information, site or product views, search terms, and interaction details.
    • Purpose: To accurately load the Site for you and to perform analytics to optimize Site usage.
    • Collection Method: Automatically collected using cookies, log files, and other tracking technologies.
    • Disclosure: Shared with Shopify and other service providers for business purposes.

  • Order Information

    • Collected Information: Includes name, billing and shipping addresses, payment information (e.g., credit card numbers), email address, and phone number.
    • Purpose: To fulfill our contract by providing products or services, processing payments, arranging shipping, providing invoices/order confirmations, communication, order screening for risk or fraud, and providing information or advertising in line with your preferences.
    • Collection Method: Directly collected from you.
    • Disclosure: Shared with Shopify and other service providers necessary for order processing and fulfillment.

  • Customer Support Information

    • Purpose: To offer customer support.
    • Collection Method: Directly collected from you.
    • Disclosure: As necessary with service providers offering customer support.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, such as Shopify for our online store operations. We may also share your Personal Information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information for targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising through provided opt-out links (e.g., FACEBOOK, GOOGLE, BING) and the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide our services, including selling products, processing payments, shipping and fulfillment of orders, and keeping you updated on new products, services, and offers.

Cookies

We use cookies to optimize your experience on our Site, for functionality, performance, and advertising purposes. You can manage cookies through your browser settings.

Your Rights

Depending on your location (e.g., European Economic Area or California), you have rights to access, correct, update, or erase your Personal Information, or to object to certain processing activities. Contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information, questions, or complaints, please contact us via email at captdillweedscustomwood@gmail.com or by mail at 10562 Fair Pine Dr, Pensacola, FL 32506, United States.

Last updated: February 2nd, 2024

From Gulf to Land

Hey there! I'm Dylan, the proud owner of Dillweeds Custom Wood, and I'd love to share my story with you. My career began in the oil field, where I climbed the ranks from deckhand to captain over five years. However, in 2016, I lost my job, and finding work in the oil field became increasingly difficult due to multiple layoffs.

Returning home with a unique skillset that didn't easily translate to land-based jobs, I needed to figure out my next move. Life had other plans, though - I got married and with a baby on the way, I knew it was time to find a new way to support my growing family.

One day, my brother showed me some pictures of river tables, and I was instantly intrigued. I decided to take a leap of faith and invest my last bit of savings into purchasing slabs and epoxy. My very first project was a maple burl river table, and I instantly fell in love with the entire process.

Through trial and error, and overcoming a few hurdles, my dream has transformed into the stunning furniture pieces you see today. I'm excited to share my passion for woodworking with you, and I hope my creations bring warmth and beauty to your space!

- Dylan